Frequently Asked Questions
Histobrick® products are handmade in small batches and typically sell out within months of their initial release. Given the limited production capacity of our small business, restocks are not always possible. If you are interested in a product currently out of stock, we recommend joining our newsletter to be the first informed of a restock.
Our prices are mainly influenced by the following:
- Cost of materials
We source genuine new condition LEGO® elements from the same sources available to the general public. This is an expensive process as we compete with other buyers. Our products also utilize premium packaging and printed building instructions made in the USA by other small businesses.
Designing a Histobrick® product requires a unique skill set. We design our kits, figures, instructions, and artwork independently at our office in Delano, Minnesota. Apart from these complicated tasks, producing our kits and figures takes an enormous amount of time, as we hand-sort over 500,000 individual pieces per year.
We love receiving inquiries requesting customs kits.
- For 'one-off' kits
Unfortunately at the moment, Histobrick® is unable to produce 'one-off' kits at an affordable price. That said, for seriously interested parties, contact us with your request and we can give you a quote.
- Exclusive products
If your Histobrick® kit is missing pieces, no need to worry. We will ship you replacement parts free of charge. All you have to do is contact us and provide the following:
- order #
- page # and part description/quantity
Shipping / Returns
We only accept returns for items that are unopened and unused. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Returns are subject to a 15% restocking fee.
To start a return, you can contact us here. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted
We ship orders every Monday and Friday.
Products on Pre-Order status will have an estimated shipping date in the description. Please understand that delays can occur. Our products are difficult to produce, and we try our hardest to meet our estimated shipping dates.